What happens if two of my lists include the same contact?

If the same contact is added to two separate lists, they will receive both campaigns. This is not ideal if...

Do I need permission from my contacts to send to them?

Yes, when you import your contacts to Campaign Monitor, you are certifying under your service agreement with OneAffiniti that you...

Why didn’t all my contacts import to Campaign Monitor?

When uploading your list, you may encounter some errors with email addresses that did not import. You can review these...

How do I import .csv or .xls file to Campaign Monitor?

To prepare your file: Create a new spreadsheet. Make two columns for Full name and Email address. Place the subscriber’s...