
How can we help you?
How do I add subscribers to a list?
You can bulk import subscribers from a file or you can manually enter individual subscriber details. Importing a list from...
Is there a minimum list size?
Yes, for most programs there is a minimum list size of at least 50 email subscribers to join the program....
How often should I update my list?
Email marketing databases naturally decline by up to 22% every year – this can be from contacts moving to new companies or...
How can I grow my subscriber list?
When you first start building your marketing strategy, it can be tempting to purchase ready-made lists to kick off your...
How do I export my subscribers after I uploaded them?
Subscriber details can be downloaded as a CSV (Comma Separated Values) file or a tab-delimited text file. If you have...
Why didn’t all my contacts import to Campaign Monitor?
When uploading your list, you may encounter some errors with email addresses that did not import. You can review these...
How do I import .csv or .xls file to Campaign Monitor?
To prepare your file: Create a new spreadsheet. Make two columns for Full name and Email address. Place the subscriber’s...