How can we help you?
Getting Started
8 Articles- How do I add subscribers to a list?
- What should I do after I upload my list?
- How do I review my first campaign?
- What should I expect when managing my ongoing campaigns?
- I haven’t received my invitation to login to Campaign Monitor
Campaign Management
18 Articles- Can I make changes to my campaign?
- Can I provide my own content?
- How do I reschedule my campaign?
- When will I receive the draft campaign to be approved?
- I accidentally scheduled my campaign before changes were made. How can I cancel it?
List Management
15 Articles- How do I export my subscribers after I uploaded them?
- How do I see who has unsubscribed from my campaigns?
- Can I add subscribers after my campaign has been scheduled?
- How do I remove subscribers from receiving future campaigns?
- How often should I update my list?
Social Management
10 Articles- How do I post content to LinkedIn?
- How often does content post to my Linkedin?
- I accidentally authorized the wrong LinkedIn page. Can I change it?
- Can I control the LinkedIn posting schedule?
- Can I post/share campaign content to Facebook and Twitter?
Account Management
11 Articles- Can we have more than one admin for the program?
- Can we opt-out anytime?
- I sell different vendor products, can I also be part of that program?
- I forgot my password in Campaign Monitor
- I don’t have sales to share, will I be removed from the program?
Lead Generation
14 Articles- How are leads managed?
- How can I view past campaign results?
- How do I update who gets lead notification?
- How do I log into the Insights Hub?
- Do you share my leads with any other companies?
Sales Reporting
9 Articles- What should I do if I have sales but don’t want to share my customer’s information?
- What happens if I don’t have any sales attributable to the campaign?
- What sales information is shared with sponsors?
- Do you accept order sales from my distributor?
- I don’t have sales to share, will I be removed from the program?
