How can we help you?
What emails do I need to whitelist?
We use emails as the primary way to send you timely information on when to take action such as when to review your campaign and when you to follow up a new lead generated from your campaign.
That’s why it’s important that you mark our email addresses as safe so that you can continue to receive important service-related information.
These emails below come from our internal systems and contain important time-sensitive information about your campaign and program. You should add these emails to your contact list to ensure they reach your inbox.
- firstname.lastname@example.org – Campaign drafts & custom content requests
- email@example.com – Sales reporting reminders
- firstname.lastname@example.org – General program updates
- email@example.com – Lead notifications
- firstname.lastname@example.org – Form notifications
Emails from our third-party mailing platform Campaign Monitor also need to be whitelisted to ensure you receive important updates like account invitations and confirmation emails.
Our current sending domains to whitelist are:
See all of Campaign Monitor’s IP addresses here: https://help.campaignmonitor.com/whitelist-campaign-monitors-addresses
If you have any campaign questions or changes please email our campaign support team at email@example.com.
Check out our guide to whitelisting OneAffiniti emails for step-by-step instructions on how to whitelist these emails.
Last updated November 2021